Communication Skills Question Bank
for Exam preparation

Q2. People from other countries can be easily put at ease by speaking to them in:

1. their language
2. English
3. sign language
4. your own language

Q3. Most of our waking time goes in:

1. writing
2. hearing
3. reading
4. speaking

Q4. The principles of effective writing include:

1. accuracy
2. clarity
3. brevity, clarity and accuracy
4. brevity

Q5. Non-verbal communication does not involve:

1. words
2. silence
3. gestures
4. space

Q6. The percentage of working time business executives spend in listening is:

1. 40 to 60 per cent
2. 30 to 70 per cent
3. 40 to 50 per cent
4. 20 to 80 per cent

Q7. The audience for a presentation consists of people who:

1. are confused in their purpose
2. are uninformed and lack a purpose
3. are uniform in their level of information and purpose
4. vary in their level of information and purpose

Q8. The aim of cross-cultural communication training is to:

1. develop business etiquette
2. improve behavior
3. create strong cultural ties
4. give social status

Q9. Negotiation strategy is partly concerned with:

1. avoiding failure
2. ending the discussion
3. searching for a common goal
4. prolonging the length of the negotiation

Q10. To select the content of your presentation, you should know:

1. your purpose
2. the time limit
3. the audience’s needs
4. the available material